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背景调查正在保护您的品牌

大型组织与供应商合作以改善他们的日常运营并提高生产力,但对于被安置在现场的临时工和员工的实际了解有多少?尽管临时工不是直接员工,但这些人是您品牌的直接代表。

为了降低风险并保护您的品牌,掌握谁代表您的业务至关重要。实施背景调查供应商管理计划可以帮助组织在与供应商合作时管理和实施安全的招聘流程。

为什么背景调查供应商管理计划很重要?

  • 通过确保对代表您组织的每个人(包括承包商和分包商)完成背景调查来减少责任

  • 确保对您的供应商和承包商进行与对您自己的员工进行相同质量的背景调查

  • 创建一致的流程以确保遵守联邦法律,例如公平信用报告法 (FCRA) 以及其他州和地方法律

兼职有什么可怕的?

监督供应商管理计划的公司可能担心他们更容易受到与为其供应商工作的候选人相关的任何事件的所有权。然而,已经从首要的共同雇佣问题转向关注公司品牌和客户安全的整体风险。对于雇主来说,监督供应商管理计划可能比担心承担另一家公司背景调查的责任更令人担忧。归根结底,供应商的员工代表您的品牌,确切地知道谁在代表您的公司开展业务始终是一种很好的做法。

不进行供应商背景调查的风险是什么?

在当今的商业环境中,客户体验和公司信任是品牌成功的一些最大资产。如果信任和经验失败,可能会导致客户的业务遭受巨大损失,这些客户不再相信他们与组织开展业务是安全的。

让我们看看如果供应商管理背景调查程序未按照合同公司的相同标准执行,合同公司或供应商将如何影响业务:

一家提供家具运送服务的大公司使用供应商聘请司机将家具运送到客户家中,运送家具的个人最终将代表大公司。如果公司不要求对代表他们执行服务的个人进行背景调查,那么他们真的不知道背景调查的质量(如果有的话)。如果送货员有包括盗窃在内的犯罪历史记录,并且他们从居民那里偷了东西,那么大公司可能不得不处理后果。

一个有效的供应商管理计划将确保承包商根据公司的标准进行背景调查,以降低此类有害情况的风险。

以下是我们看到客户实施的计划类型:

松散的管理:您的公司是赞助商,并向您的供应商推荐他们使用您首选的供应商背景调查提供商。

强制管理:您可以完全控制供应商筛选计划。这意味着赞助公司必须使用首选的背景调查提供商,并且赞助公司可以控制审查背景调查并根据自己的标准做出招聘决定。

全面管理:您的公司命令供应商使用您首选的背景调查提供商。赞助商不会积极参与背景调查计划,但通常会提供有关需要对劳动力进行何种背景调查的详细信息。

您的背景调查公司应该能够促进您已实施或计划实施的任何供应商管理计划。他们将能够为您和您的供应商创建标准的背景调查包,以创建一致性并确保代表您的品牌的供应商的可靠性。

To mitigate risk and protect your brand, it is vital to have a good handle on who is representing your business. Putting a background check vendor management program in place can help organizations manage and implement safe hiring processes when working with vendors.

Why is a background check vendor management program important?

  • Reduces liability by making sure a background check is completed on each person who represents your organization, including contractors and sub-contractors

  • Ensures that the same quality of background check is performed on your vendors and contractors as being done on your own employees

  • Creates consistent processes to ensure compliance with federal laws such as the Fair Credit Reporting Act (FCRA) as well as other state and local laws

What’s to fear with co-employment?

Companies that oversee a vendor management program may fear that they are more susceptible to ownership over any events that happen related to candidates that work for their vendors. However, there has been a shift from the overarching co-employment concerns to looking at the overall risk to the company brand and customer safety. It may be more concerning for employers to not oversee a vendor management program than to fear taking on the responsibility of another company’s background checks.  At the end of the day, the vendor’s employees are representing your brand and it is always good practice to know exactly who is doing business on your company’s behalf.

What is the risk of not conducting vendor background screenings?

In today’s business landscape, customer experience and company trust are some of the largest assets to a brand’s success. If trust and experience fail, it can lead to a dramatic loss in business from customers who no longer believe they are safe doing business with the organization.

Let’s look at how a contracted company or vendor can impact a business if a vendor management background check program is not conducted to the same standards of the contracting company:

A large corporation offering furniture delivery services uses a vendor to hire drivers to deliver the furniture to their customer’s homes, that individual delivering furniture would ultimately be representing the large corporation. If the corporation does not mandate a background check on the individual performing a service on their behalf, they really don’t know the quality of background check, if any, was conducted. If the delivery person has a criminal history record that includes theft, and they steal something from the resident, the large corporation may have to deal with the repercussions.

An efficient vendor management program would have made sure the contractor was background checked to the company’s standards to reduce risk of these types of harmful circumstances.

Here are the types of programs we see our clients implementing:

Loose Management: Your company is the sponsor and recommends to your vendors that they use your preferred vendor background check provider.

Mandated Management: You have total control over the vendor screening program. This means that the sponsor company must use the preferred background check provider and the sponsor company has control over reviewing the background checks and making the hiring decision based on their own criteria.

Full Management: Your company commands that vendors use your preferred background check provider. The sponsor does not actively participate in the background check program, but usually provides detailed information on what kind of background check needs to be utilized on the workforce.

Your background check company should be able to facilitate whatever vendor management program you have in place or plan to put in place. They will be able to create standard background check packages for you and your vendors that create consistency and ensure reliability of those representing your brand.

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