在五年内,优步已成长为交通运输行业的主要颠覆者。该公司不仅改变了人们的出行方式——尤其是在城市地区——而且是零工经济增长的主要贡献者。如果说优步的增长只有一个阴影,那就是司机的背景调查。
多年来,许多优步司机被指控或被判犯有殴打、强奸、鲁莽驾驶 和其他不当行为。这些事例将 Uber 司机的背景调查置于显微镜下,并导致该公司的批评者质疑这些背景调查 是否足够彻底以保护乘客。
优步司机的背景调查需要什么?答案可能因城市而异,因为该国部分地区有 Uber 必须遵守的不同法律、法规和条例。优步的网站称,优步司机背景调查将始终至少包括“机动车记录审查以及犯罪背景调查”。
在驾驶记录检查期间 ,优步首先评估司机获得执照的时间。优步将自动取消任何没有至少一年“有执照驾驶经验”的司机的资格。对于年龄小于 23 岁的年轻司机,公司至少需要三年时间。
优步还寻找可能表明有鲁莽或不安全驾驶行为历史的驾驶违规行为。在大多数情况下,Uber 正在寻找“严重的驾驶违规行为”——而不是轻微的超速罚单或其他轻微的移动违规行为。但是,优步确实指出,如果司机“最近有轻微违规驾驶记录”,他或她可能会被取消资格。
在犯罪背景调查的情况下 ,优步会自动取消任何“因重罪、暴力犯罪、性犯罪和已登记的性犯罪者身份而被定罪”的候选人的资格。“与恐怖主义有关的罪行”也是一种自动取消资格。优步将取消对这些罪行的未决指控的司机的资格,至少直到这些指控“在司机合作伙伴或潜在司机合作伙伴有利的情况下得到解决”。优步表示,其犯罪历史检查包括 地方、 州和 国家 搜索。
这些要求反映了优步关于优步司机背景调查和取消资格的内部政策。优步可能需要额外的背景调查或根据州和地方法律更严格地考虑其司机。
优步的背景调查正在不断发展。2018 年,该公司开始 对其司机进行持续的犯罪监控。该系统将 监控犯罪数据来源, 并在司机被指控犯罪时通知优步。然后优步可以决定如何处理事件,以及司机是否应该被调查、停职或解雇。
Over the years, numerous Uber drivers have been accused or convicted of assault, rape, reckless driving, and other misdeeds. These instances have put Uber driver background checks under the microscope and caused critics of the company to question whether those background checks are thorough enough to protect passengers.
What do background checks for Uber drivers entail? The answer can vary significantly from city to city, as parts of the country have different laws, regulations, and ordinances that Uber must obey. Uber’s website states that Uber driver background checks will always at least incorporate “a Motor Vehicle Record review as well as a criminal background check.”
During a driving record check, Uber starts by assessing how long a driver has been licensed. Uber will automatically disqualify any driver who does not have at least one year of “licensed driving experience.” For younger drivers—those under the age of 23—the company requires at least three years.
Uber also looks for driving infractions that may indicate a history of reckless or unsafe driving behavior. In most cases, Uber is looking for “major driving violations”—not minor speeding tickets or other small moving violations. However, Uber does note that a driver can be disqualified if he or she has a “recent history of minor driving violations.”
In the case of the criminal background check, Uber automatically disqualifies any candidates with “convictions for felonies, violent crimes, sexual offenses, and registered sex offender status.” “Terrorism-related offenses” are also an automatic disqualifier. Uber will disqualify drivers who have pending charges for these crimes at least until the charges “are resolved in a driver partner or potential driver partner's favor.” Uber says that its criminal history checks include local, state, and national searches.
These requirements reflect Uber’s internal policies for Uber driver background checks and disqualifications. Uber may require additional background checks or approach its driver considerations more strictly depending on state and local laws.
Uber’s background checks are evolving. In 2018, the company started rolling out ongoing criminal monitoring for its drivers. This system will monitor criminal data sources and will notify Uber if a driver is charged with a crime. Uber can then decide how to handle the incident and whether the driver should be investigated, suspended, or terminated.