当候选人申请某个职位时，他们的潜在雇主可能会聘请背景调查公司来帮助他们确保候选人是该职位的最佳人选。
背景检查，包括背景调查可能会有所不同，从雇主的雇主，并从一个背景审查供应商到另一个，所以为了简单起见，让我们来看看背景和参考检查的情况，雇主通常由一个全方位服务的背景调查公司要求。
一旦雇主要求第三方提供者提供背景和推荐信检查，如果雇主要求，该机构可以开始验证工作经历、教育和证书检查，并同时联系候选人提供的推荐信.
当要求在某些职位上工作的候选人时，雇主还可以要求该机构提供一份报告，详细说明候选人的信用记录。
工作经历验证
通过电话或电子邮件直接联系前雇主，或使用雇主指定的自动验证服务，该机构可以验证以下事实：
就业的开始和结束日期
职位/职务
薪水（当雇主要求并由公司提供时）
通常，公司会根据其客户的套餐设置确认所需的雇主数量，并将记录提供就业信息的人员的姓名和职位。
验证就业的研究人员可以用评论来记录验证。
在背景审查供应商可以利用专有数据库和在线研究联系雇主。
如果候选人提供了联系号码，背景调查公司可以使用该号码，前提是它可以验证它是一个有效的业务线。
在整个过程中，验证员将尝试在每天的不同时间联系雇主。
如果该机构需要更多信息，它可能会与候选人联系，并可能要求提供其他就业验证方式，包括 W2 或薪水存根。
就业信息通常会根据过去七年的就业历史进行核实，但背景调查公司可以在必要时进一步核实。
教育和证书验证
在进行就业检查时，一个单独的团队可以同时验证候选人的教育历史。
该组件对雇主很重要，因为它包含候选人在简历和工作申请中最常见的伪造信息。
可以联系高中及以上的教育机构来验证：
学校名称
出席日期
主要研究领域
颁发的文凭、学位或证书
授予日期
该机构可能会联系候选人以获取必要的文件（通常是他们的学位或证书的副本），这些文件将提供继续调查所需的额外信息并提供给学校进行认证。
专业参考检查
背景调查提供商可能会根据申请中列出的同事和同事的联系信息提供专业的参考调查服务。
处理参考检查问题的面试官可以联系个人，根据客户的指导方针评估候选人的能力和工作记录。
典型的问题可能包括：
你和这个人的工作关系是什么？工作时长？
您如何描述他们的人际交往能力？
你认为什么最能激励个人？
你说他们最强的属性是什么？
您会重新雇用/建议重新雇用吗？
验证是背景调查过程的关键组成部分。
第三方背景调查提供商试图提供速度，并且必须确保准确性，以便为候选人和雇主等提供最佳体验。
Background checks including reference checks will vary from employer to employer, and from one background screening provider to another, so for simplicity’s sake, let’s take a look at background and reference check scenarios that employers commonly request from a full-service background check firm.
Once an employer has requested a background and a reference check from a third-party provider, that agency may begin by initiating verification’s of employment history, education and credentials checks, if requested by the employer, as well as simultaneously contacting references the candidate has provided.
When requested for candidates working in certain positions, the employer may also ask the agency to provide a report detailing the candidate’s credit history.
Employment History Verification
Using phone or email to directly contact the previous employer, or by using the employer’s designated automated verification service, the agency may verify these facts:
Start and end dates of employment
Position / job title
Salary (when requested by the employer and provided by the company)
Usually the firm will confirm as many employers as required per its customers’ package settings and will document the name and title of the person who supplied the employment information.
The researcher who verified the employment may note the verification with a comment.
The background screening provider may utilize a proprietary database as well as online research to contact an employer.
If the candidate has supplied a contact number, the background check company may use this number if it can authenticate it is a valid business line.
Throughout the process, the verifier will attempt to contact the employer at different times each day.
If the agency needs more info, it may reach out to the candidate and may ask for other means of employment validation, including W2’s or paycheck stubs.
Employment information typically is verified for employment history over the last seven years, but the background check company can attempt to verify further back if necessary.
Education and Credential Verification
While the employment check is occurring, a separate team may simultaneously verify the candidate’s education history.
This component is important to employers as it contains the most-commonly falsified information by candidates on resumes and job applications.
Educational institutions high school and above may be contacted to validate:
Name of school
Dates of attendance
Major area of study
Diploma, degree or credential awarded
Date awarded
The agency may contact the candidate to obtain necessary documentation (usually a copy of their degree or certificate) that will either provide additional information to continue the investigation and be provided to the school for authentication.
Professional Reference Checks
The background check provider may offer a professional reference check service based on the contact information for colleagues and coworkers listed on the application.
Interviewers handling reference check questions can contact individuals to get an assessment of the candidate’s capabilities and work record in accordance with client’s guidelines.
Typical questions may include:
What was the working relationship you had with this person? Length of time worked with?
How would you describe their interpersonal skills?
What would you say motivated the individual most?
What would you say are their strongest attributes?
Would you rehire/recommend for rehire?
Verification’s are a critical component of the background check process.
Third-party background check providers attempt to deliver speed, and must ensure accuracy to make the experience – for candidate and employer alike – the best experience possible.
